The Right Solutions for Law Enforcement
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The Right Solutions for Law Enforcement |
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Advancing the Most Qualified Individuals |
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| Promotional Testing |
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In today’s complex global environment, being an effective leader requires more than knowing the rules and possessing the ability to do the job -- law enforcement professionals must also possess the necessary personal characteristics to succeed at the next level. EB Jacobs provides comprehensive promotion testing services to obtain a complete understanding of the qualities of your promotion candidates. We have provided services for:
We identify the most qualified individuals for the job while ensuring compliance with all professional and legal guidelines. Our hallmarks include:
Click on the links below or scroll down for more information regarding EB Jacobs’ promotion assessment tests and processes. |
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| Technical Knowledge Tests
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Understanding and correctly applying relevant laws, policies and procedures is critical to effective performance as a law enforcement supervisor. EB Jacobs’ tests include 100-150 multiple-choice items in a
closed-book (memorization) and/or
open-book (look-up) format to better simulate how information is accessed on the job. These tests are most often used for first-line and mid-level supervisory ranks and are customized to the specific job documents used by law enforcement personnel in each agency.
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| Written Work Samples |
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Prioritizing and responding to daily events and issues in a written format is an integral part of supervisory and management positions. EB Jacobs’ tests require candidates to provide multiple-choice or essay style responses to simulated field incidents and administrative issues to assess their ability to perform the job duties at the next higher rank. These tests place the candidate in the role of the position they seek and incorporate them into a fictitious organization designed to closely resemble their own. Test materials are customized to reflect the specific issues, practices and procedures of relevance to each agency. Common issues include
civilian complaints, employee performance or disciplinary problems, policy meetings, immediate and long-term staffing issues, etc.
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| Oral Work Samples |
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Being an effective supervisor or manager requires more than “book smarts”; candidates must be able to effectively manage real world situations requiring interactions with others. EB Jacobs’ oral work sample simulations are designed to assess the supervisory and managerial abilities of candidates at all promotion ranks. Trained assessors observe candidate performance in simulated
subordinate counseling sessions, incident command scenarios, witness interviews, meetings with community groups, internal policy/program development meetings, critical incident reviews and structured interviews. Test materials are customized to reflect the specific issues, practices and procedures of relevance to each agency.
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| Career Review Boards |
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Candidates’ work history, past performance, and job-related training and development can be rich sources of information for assessing promotion potential. The problem with such information is that it is not typically evaluated in a standardized manner and is therefore considered suspect by candidates. EB Jacobs’ career review board process applies basic testing principles to provide the necessary structure and standardization. Using a pre-defined format and common set of standards, trained assessors evaluate candidates’ personal characteristics and competencies based on candidates’ personnel files,
oral resume presentations and responses to
follow-up questions.
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| Test Development and Review |
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EB Jacobs will design all assessment tools for you. Over the past 20 years, we have developed a detailed set of guidelines for the development and review of test items and work sample scenarios/content. All items and work sample scenarios developed and reviewed by EB Jacobs undergo a series of steps to ensure:
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| Candidate Preparation |
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| EB Jacobs recognizes that just as world-class athletes work with personal trainers to prepare for competition, today’s public safety professionals invest large amounts of personal time and energy preparing for promotional assessments. Providing detailed information regarding the content and logistics of each examination component helps ensure equal access to all candidates when they prepare for and take the examination, thereby representing an effective step toward the reduction of adverse impact. Agencies that acknowledge the commitment of their candidates and recognize the importance of ensuring equal access to information often see an increase not only in the caliber of candidates, but also in the general force. Formal candidate preparation programs minimize superficial performance differences, such as mistakes made because of being unfamiliar with a type of test, careless errors, or improperly allocating study time based on rumor and/or “others’ experiences.”
Our recommended program includes a detailed description of the examination content and logistics, strategies that candidates can use to enhance examination (and job) performance, and sample items/scenarios and suggested responses. We feel so strongly about candidate preparation that a comprehensive, self-paced written Candidate Preparation Guide is a standard element of all of our testing processes. This guide can be placed on your local website to facilitate easy access for candidates and eliminate costs associated with printing and mailing. Additional on-site orientation or tutorial programs also are available upon request. |
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| Test Administration Services |
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| Efficiency, security and standardization are the primary test administration goals EB Jacobs will help you achieve. EB Jacobs staff will work closely with your agency to develop the most efficient administrative system to best meet your needs. We will provide you with an administrative manual, train test administrators and supervise or assist in administration as desired. We have conducted the most complicated assessment processes including a process involving over 2,200 written testing candidates participating in 8 different locations simultaneously and over 1,200 oral assessment candidates participating in 4 different locations simultaneously.
EB Jacobs conducts all assessor training sessions. Upon request, EB Jacobs will assume responsibility for assessor and facility acquisition, logistics and expenses. We fully recognize the security concerns faced by public safety agencies involved in testing and follow a prescribed set of steps to preserve the integrity of our testing processes including:
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| Test Scoring Services |
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| EB Jacobs’ recognizes the importance of delivering accurate, timely and informative score information to enable agencies to proceed with promotion decisions and dispel any myths candidates may have about the scoring process.
Our team of data analysts follows extensive data verification procedures to ensure score accuracy. These procedures include:
In addition to producing accurate and timely test results for use in making promotion decisions, providing candidates with detailed score information and performance feedback are also important to the agency’s continued employee development efforts. Extensive individual score reports are prepared for each candidate and include:
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© 2006 EB Jacobs, LLC |
